Terms of service
Welcome to SHEZI & CO. These Terms of Service govern your use of our website and the purchase of our products. By accessing our website or placing an order, you agree to these Terms.
1. About Us
This website is operated by ZAIFI SHOPSPHERE LIMITED trading as SHEZI & CO.
Throughout the site, the terms "we," "us," and "our" refer to SHEZI & CO.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years old or have permission from a parent or guardian.
- The information you provide is accurate and complete.
- You will use this website only for lawful purposes.
3. Products
We strive to ensure all product descriptions, images, pricing, and information are accurate.
However:
- Product images are for illustration purposes only.
- Packaging may occasionally differ due to product updates.
- We reserve the right to modify products without prior notice.
All supplements should be used only as directed on the product label.
4. Orders
Once an order is placed, you will receive an order confirmation email.
Acceptance of your order occurs only when your order has been dispatched.
We reserve the right to:
- Cancel orders
- Refuse service
- Limit quantities purchased
- Reject suspicious or fraudulent transactions
5. Pricing
All prices displayed are in GBP (£) unless otherwise stated.
Prices include VAT where applicable.
We reserve the right to change prices without notice.
6. Payment
Payments are securely processed through approved payment providers.
We do not store your payment card details.
7. Shipping
Delivery times are estimates only.
We are not responsible for delays caused by:
- Couriers
- Customs
- Severe weather
- Events beyond our control
Risk passes to the customer upon successful delivery.
8. Returns & Refunds
Returns are subject to our Refund & Return Policy.
For hygiene and safety reasons, opened food supplements cannot be returned unless faulty.
9. Product Information & Disclaimer
Our products are food supplements.
They are not intended to diagnose, treat, cure, or prevent any disease.
Food supplements should not be used as a substitute for a varied, balanced diet and healthy lifestyle.
Always consult your healthcare professional before using supplements if you are:
- Pregnant
- Breastfeeding
- Taking medication
- Under medical supervision
- Have an existing medical condition
10. Limitation of Liability
To the fullest extent permitted by law, SHEZI & CO shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Nothing in these Terms limits any statutory consumer rights under UK law.
11. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Product designs
- Images
- Graphics
- Text
- Branding
- Website design
is owned by or licensed to SHEZI & CO and may not be copied, reproduced, or distributed without prior written permission.
12. Acceptable Use
You agree not to:
- Misuse the website
- Attempt unauthorized access
- Upload malicious software
- Copy or exploit website content
- Use the website for unlawful purposes
13. Privacy
Your use of this website is also governed by our Privacy Policy.
By using our website, you consent to the collection and processing of your information as described in that policy.
14. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the content, privacy practices, or services of those websites.
15. Changes to These Terms
We may update these Terms of Service at any time.
Changes become effective immediately upon publication on this website.
16. Governing Law
These Terms of Service are governed by the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
17. Contact Us
If you have any questions regarding these Terms of Service, please contact us:
SHEZI & CO
Operated by ZAIFI SHOPSPHERE LIMITED
Email: info@sheziCo.com
Business Hours: Monday–Friday, 9:00 AM – 5:00 PM (UK Time)